FAQ
Questions operators ask before the first workshop.
Short answers from the San Diego team. A proposal will restate anything that depends on your stack.
Do you replace our ERP or CRM?
No. Lantrixas sits beside them and records who may change what. If a system cannot enforce a role, we say so before the build.
Can two subsidiaries share one Lantrixas tenant?
Yes. Shared services live in a shared space. Customer and financial records stay in the unit that owns them, unless you write an exception with an end date.
Who owns the configuration after go-live?
Calvyn Forge LLC owns the product. You own your unit map, your roles, and your data. The statement of work names the admin handover date.
Do you staff a 24-hour operations desk?
No. Support hours are business days, Pacific Time. Production incidents follow the runbook we leave with your on-call team.
Where is the company registered for mail?
Calvyn Forge LLC, 10554 Gabacho Dr, San Diego, CA 92124, United States. Email [email protected].